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The reach of the Etihad Airways Office in Kuala Lumpur extends from the city center directly to the high-efficiency concourses of Kuala Lumpur International Airport (KLIA). Currently operating from Terminal 1, the airline’s airport team focuses on delivering a fluid transition for passengers embarking on the daily Boeing 787 Dreamliner service to Abu Dhabi. While ticketing and detailed reservations are primarily handled by the city branch, the terminal-based staff manage critical on-site logistics, including baggage reconciliation, boarding assistance, and last-minute document verification. This integrated presence provides a reliable safety net, ensuring every traveler has a clear and supported roadmap from the check-in desk to the Zayed International Airport hub.