Washington, D.C. lies at the heart of the Northeast Corridor (NEC), Amtrak’s busiest route, which links major East Coast cities such as Boston, New York, Philadelphia, and Baltimore. It is also a starting or stopping point for several long-distance trains that stretch across the Midwest and South. As such, the Amtrak office in this city is uniquely positioned to support high passenger volumes, complex operations, and a diverse mix of travelers.